When a client places an order with Housi Media via phone, text, email or through our portal an agent therefore agrees to the terms of service seen below.

 

Appointment Cancellations & Rescheduling:

All appointments with less than 24 hours notice of cancellation or rescheduling will be subject to an automatic $150 cancellation/rescheduling fee.

 

A listing property must be prepared and vacant before photography or videography. Home must be clean and without clutter. If a member of Housi Media deems the home unprepared for photography Housi Media reserves the right to refuse service. Housi Media will contact client to coordinate rescheduling and possible fees due to property not being prepared for photography or videography.

 

Housi Media team members will not assist in moving personal objects, large objects, or help with cleaning or preparing the house. This is for the safety of our team members. This is a firm policy.

 

Housi Media and Housi team members reserve the right to refuse service to any client should they deem a listing shoot unsafe, unprepared, or in the case that a client is rude, aggressive, or gives a team member reason or cause to feel uncomfortable or unsafe.

 

Media Usage:

 

Housi Media reserves the right to use all footage: photos, videos, and audio including and/or not including client  for marketing, branding, and advertising purposes.

 

Photo & Video Licensing Terms for Agents and Third Parties

 

1. Copyright Ownership

All photographs, videos, floor plans, and other creative content (collectively “Media”) produced by Housi Media are protected by U.S. copyright law. Housi Media retains full copyright ownership of all Media unless otherwise stated in a separate written agreement.

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2. Standard License

When a client hires Housi Media to photograph or film a property, the client receives a non-exclusive, non-transferable, limited license to use the Media solely for:

* Marketing and promoting that specific property listing

* MLS, real estate portals, flyers, print materials, social media, and personal branding associated with that listing

* Duration of the active listing period

 

This license does not grant ownership of the Media or any rights to transfer, sublicense, or sell the Media to third parties.

 

3. Third-Party Usage

Builders, developers, stagers, architects, designers, or other third parties are not automatically granted usage rights to Housi Media’s content. 
If a third party wishes to use Media from a listing for their own marketing (such as website, social media, print materials, portfolios, or future advertising), a separate licensing agreement and fee must be arranged directly with Housi Media.

 

Examples of third party  usage include but are not limited to:

* Promoting the home or similar models on the builder’s website or brochures

* Using the images in ads, signage, or promotional materials

* Posting the content on the builder’s social media or listing platforms

 

4. Licensing Fee for Third Party Use

To obtain marketing rights, the third party must purchase an appropriate license from Housi Media.

* Standard Third Party Marketing License: must contact Housi Media , info@housimedia.com, for licensing price 

* Fees vary depending on scope, distribution, and intended duration of use.

* The license must be paid and signed before the third party uses the Media in any capacity.

Unauthorized use of Media by builders or third parties constitutes copyright infringement and may result in legal action.

 

5. Why a Fee is Required

Charging a licensing fee is standard industry practice:

* Copyright Ownership – Photographers own the rights to their work by default.

* Limited Agent License – Agents pay for a license for listing use only, not for unlimited distribution.

* Expanded Use – Builder/third party  marketing is a different use case requiring its own agreement.

 

6. Attribution

Where appropriate, Housi Media appreciates being credited for its work when builders/third parties use licensed media (for example: “Photos by Housi Media”). Attribution does not replace the requirement for a paid license.

 

7. Enforcement

 

Housi Media actively monitors the use of its content. Unauthorized builder use will result in retroactive licensing fees and/or legal enforcement. By commissioning or using Media, all parties agree to these terms.

 

Raw Footage and Final Product Delivery:

 

Housi Media does not share or deliver raw footage for photos, videos, reels, or drone files.  Our packages include the full production and delivery of a finished, edited video or photos or both — it does not include the transfer of raw footage.

 

The raw files remain protected and are not shared externally. This is due to the way Housi Media captures and produces our footage and  is part of Housi Media’s proprietary process — including our camera settings, movement patterns, filming techniques, color profiles, and editing workflow etc. — all of which have been developed and refined over the years to maintain our signature quality and consistency.

 

Housi Media editors are specifically trained to work with this footage to achieve Housi Media's  signature look and maintain full quality control across all final products. 

 

Sharing raw footage would compromise both our creative standards and intellectual property protections.